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Take a look at our frequently asked questions

Find out what other customers have asked about Banqup.


How do I enable my tax advisor or accountant to access my Banqup account?

Banqup makes it easy to share documents with your tax advisor or accountant. You can choose to give your tax advisor access to all your documents and financial information, or you can choose to share individual documents.

Take a look at our blog 'Sharing documents with your accountant in Banqup' to understand the process.

Does Banqup offer a free trial?

Banqup does not offer a free trial, but we do offer a free subscription as part of our pricing structure. All the details are listed on our Consten page.

How does Banqup work?

Simply send your invoices, receipts and financial documents to your Banqup platform. Either by email, by drag & drop or by taking a photo on your smartphone. Learn more about the different upload methods in our blog.

Banqup's Optical Character Recognition (OCR) technology then converts the text and data on your financial documents into digital files. This not only reduces data entry, but also means your documents become digital. Allow your tax advisor to access your digital documents and pay them directly with the Banqup platform.

With Banqup, you can also create electronic invoices in minutes! Learn how to set up and create your invoices in Banqup in this blog.

How can I allow my accountant or tax advisor to access my Banqup account?

It's easy to share your documents with your accountant or tax advisor. You can choose to give your accountant access to all your documents and financial information, or you can choose to share each document individually.

Do I need prior knowledge of digital management software before I start?

Not at all! Banqup is an easy to set up and use solution that is perfect for businesses that either have extensive digital management skills or none at all. Take a look at our support guides, videos and blog for additional assistance.

How can I register with Banqup?

Signing up with Banqup is easy. See our beginner's guide for step-by-step instructions on how to sign up with Banqup.

What is Banqup?

Banqup is the simplest and smartest digital management tool. Banqup simplifies administration and finance by enabling businesses to manage all their administration, invoicing and payments on a single digital platform. With Banqup, companies spend less time on administration and invoicing and have more time to make their business even more successful.

For whom is Banqup intended?

Banqup is designed for SMEs, micro-enterprises, the self-employed and freelancers. With Banqup, these companies no longer have to worry about paper financial documents and can easily move to digital management. Banqup is a simple and intelligent solution that saves businesses time by providing the right functional tools to manage administrative and financial processes in a single digital place.

And when you give your accountant and bookkeeper access to your financial records, you can be sure your accountant has all the information they need to process your tax returns.

What does this mean for my business?

Banqup means that the tools are available to manage administrative and financial processes via a digital solution. Companies no longer need physical paper documents, and they no longer need to enter their data and manage their finances in multiple places. Banqup provides a clear view of all incoming and outgoing finances, which means less time spent consolidating finances and more time for your business to thrive.

Additionally, with the payment functionality, you can add a payment button to your invoices, which means that your business will receive payments even faster.


What are the costs for Banqup?

Take a look at our pricing page to understand the different levels and prices of Banqup.


How can I reach Banqup support?

There are many ways to reach Banqup customer service. You can either email, call, or fill out a request form on our support page. Take a look at the support page for all your options.

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Even more Banqup support

Take a look at other ways your business or tax firm can get additional support from Banqup.

Make your management simple and smart

Start managing your administration and finances easily and smartly with Banqup digital management. Activate your account today.

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